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For Our Monthly Newsletter
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Steven J. Andersen
Assistant Parts Manager
Amston Supply Inc.
"After ordering and installing the last
Universal Super Shield Pulltarp System on a
customers’ 2009 37’ Clement Scrapstar they’ve
decided to order two more systems for their
other 37’ Clements. Because of the speed
of installation, durability of the system and
the cost savings over other systems, our
customer feels that this was a wise investment
for their fleet".
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Gwen Somerville
Rose City Awining Company
"I want to say “thank you” to Pulltarps. Not
only do you offer a great product and stand
behind your products, your customer service
people are “Top Notch”. Carolyn has continually
gone above and beyond the call of service.
Anytime I need a question
answered, Pulltarps responds in a timely
fashion. She will contact my customers directly
if I can’t get all the information needed to
complete the order. Carolyn is the epitome of
“Customer Service”! I wish she could be cloned
and work for us in Oregon.
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Adam Hargreaves,
Harsh Ltd, UK
"As the sole UK & Ireland
Distributor for Pulltarps we have found
the quality of product second to none.
Built upon on years of experience and a desire
to innovate Pulltarps are able to provide us
with tarping solutions to suit some of the most
demanding markets and environments in the UK.
The Super Slider is a prime example of a system
designed with the hauliers' best interests
at heart. The simple, safe and quick operation
leaves other cheap imitations literally blown
away. Add the new automatic rear closer and you
really do get a sheeting system designed and
built for the 21st century."
"Whilst we find the products superb it is
without doubt the service that seals the
deal. Having our very own
dedicated point of contact
makes communication and ordering all that
more simple. Three words, "Simply the best...."
"
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John Schloth
Schloth Truck Equipment Co.
"Pull Tarps is a great company to work
with, there sales staff is vary
professional with a excellent product
knowledge, they always ship when they say they
will and there product is the best."
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Derek Brown
Western Trailers
"I have been in the trucking industry for 18
+ years needless to say I have dealt with a lot
of customers and vendors that are unkind
and hard to deal with. With dealing with
Carolyn Crow it's just the opposite. When
Carolyn started until today she has been
very helpful and she always comes back
with a positive attitude and
answer. I do appreciate everything
she does for me and for Western Trailers and
our customers. Carolyn is very
prompt and correct in all of her decision
making. Thanks for everything."
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Lance P. Guensch
Columbia Body Mfg.
"I've been ordering product from Pulltarps
for over 10 years and have always found their
customer service to be top rate and always very
helpful."
I do have to say I hate their new phone
system though. lol
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Matt Grinstine,
Capital Industrial Incorporate.
"Working with and purchasing from Pulltarps
is GREAT! No matter what size the order, 1 part
or 50 units the customer service and prompt
shipping is above and beyond that of other Tarp
Manufactures."
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Daniel Urquhart
Pioneer
"I would like to say that I appreciate
Pulltarps product knowledge and technical
support. I always know that I will get a prompt
response to my inquiries. You and Pulltarps
have pulled us out of jam multiple times, and
we have never missed a delivery waiting for
systems to arrive. I do not know of any
warranty claims on tarp systems that we have
installed. Our overall end user customer
response has been great."
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Mac Staggs
OSW Equipment & Repair
"Our longtime relationship with Pulltarps
has paid many dividends over the years in terms
of brand name recognizability, quality, service
and product support. Customer price/value
perceptions have been very positive given the
new "Tarp Load Laws" enacted by our state."
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Dan Hall, Harry Cruikshank
Tesco / H&K Parts
Salt Lake City, Utah
"Dealing with Carolyn is great! Anytime we
have had a problem or a question she has been
there for us. Prompt and courteous service
always from her and all of the staff at
Pulltarps."
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Aaron Long
Equipment Southwest Inc.
"I love Pulltarps. I have an option to sell
numerous tarping products to any of my
customers, and Pulltarps is my 1! They have
great customer service. They will work with me
an hour if they need to, to ensure I get
exactly what I am after. They are very polite
& friendly. I have never really had an
issue with warranties, as far as something not
working properly. If one of my customers
however, have an issue, Pulltarps makes sure I
have those replacement items on my shelf.
Lifetime warranty... you just can't beat that.
Pulltarps is and will always be my choice in
tarping systems."
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Phil Perrell
Gabrielli Truck Sales Ltd.
"As a multi-line truck dealership, we get
requests from our customers for all different
makes of tarp systems. Of them all, Pulltarps
Mfg. has the least amount of complaints from
our customers. The products holds up well, and
if you have any questions or problems, the
staff at Pulltarps knows their products and are
always willing to help. Honestly, we have never
had a warranty issue, but I am sure Pulltarps
Mfg. would go the extra step to make it right.
Overall, it is an excellent product and we
would highly recommend it to our
customers."
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Richard Smith
Warren Truck and Trailer
"I think you have great products and we very
satisfied with your products. Your customer
service department is very responsive every one
knows what they are selling and can help you
figure out what you need. The warranty is good
if you every need it, I have dealt with pull
tarps for 5 years now and I have not seen one
come back to our shop yet for mfg repair."
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